Refund policy

At Cuban DNA, your satisfaction matters to us. If something's not right with your order, we're here to fix it.

We offer refunds for:

• Incorrect items shipped
• Damaged or defective products

Refund requests must be submitted within 30 days of your purchase date.

To start a refund, email us at support@cubandna.shop with your order number and a short description of the issue.

This Refund Policy may be updated periodically without prior notice. For the latest version, contact us at support@cubandna.shop.

For the best long-term results with your gear, please follow the washing and care instructions included with your purchase.